We’re here to help!

If you need technical support on a product, please make sure you have first exhausted the manual. Most support questions are answered in the product documentation. If you still need assistance, we offer several avenues of support:

Our customers can receive the best support by creating a support ticket. CLICK HERE to create a new ticket (login required).

• We can also be reached via telephone at 800-308-4204, M-F 9am-5pm EST
• Also check our ever-growing Learning Center for articles and video tutorials.
• Be sure and see our Glossary for definitions of terms you may be unclear on.

Looking for drivers for USB radio programming cables?

Click the link below to download drivers for our USB radio programming cables. These drivers are for any of our USB cables, and work with Windows XP, Windows 7, and Windows 8 operating systems (32 and 64bit).

  PolarisUSA_USB_Programming_Cable_Drivers_v170_-_Win8_Win7_WinXP.zip